The bed was comfortable, but the air-conditioning was not working properly.

Do recommend for a city trip

Enjoyable room, friendly staff, and a convenient location with easy access to public transport, just a 5-minute walk from the nearest station, making it perfect for exploring the area.

Nothing to improve on.

amazing walkable spots near so much to see and eat

My stay was fantastic, as the hotel was close to both Kensington and Holland Park, which made my city strolls so enjoyable, and the staff were incredibly helpful and welcoming throughout our visit.

central hub near westfield and parks for weekend explorations

I really loved my stay here, especially the proximity to Westfield London, which is only a few steps away, and the nearby Lost Lagoon offering lovely park views for a relaxing stroll. the staff were friendly and accommodating, making my weekend getaway feel welcoming.

the room was super comfy with a big bed n a nice vibe. staff were always friendly n helpful. location was great, with easy access to public transport. breakfast was also pretty solid and had plenty of variety. i liked that it was quiet but still close to shops.

Luxurious spa services, spectacular hotel lobby, versatile event spaces

Staff communication issues could really use improvement!!! Inconsistent cleaning standards left something to be desired, especially in my bathroom!!!

A Memorable Family Getaway with Fantastic Comfort

Our stay was delightful! The Executive Double Room had plush bedding and a vibrant atmosphere that was perfect for our family. Loved the convenience of on-site dining, especially the diverse menu options in the Chinese restaurant. A must-try! Tip, Book dinner reservations in advance for a seamless experience.

This place suits me perfectly, offering great amenities like free wi-fi, 24-hour reception, and luggage storage. The staff once helped return my forgotten earpods, which I truly appreciated. I'm coming back for a new year!

We had an amazing time on our group vacation. The hotel's location made it easy to visit the nearby Selfridges and the local attractions. The staff were friendly, and the rooms were modern and clean. Be prepared for limited natural light due to the narrow windows.

One downside was the window design in the rooms, which had narrow windows that limited natural light.

the hotel is really beautiful inside and out. the bed is super comfy with amazin pillows. also, staff were really friendly and helpful like victoria from reception. we got a nice gift in the room for my partner's bday, which was a sweet touch.

but the breakfast could be better and they really need to improve the soundproofing, it was noisy at night.

The Dorsett Shepherds Bush London exceeded our expectations! The room was spacious and had a cozy corner to relax in, complete with a lovely view. The staff were exceptionally friendly and went out of their way to make our stay enjoyable. Plus, the breakfast options were top-notch, offering a variety of choices that made our mornings delightful.

The shower pressure could be improved.

The hotel boasts stunning decor with a lovely golden atrium, making the ambiance elegant and inviting. Accessible entrances and clear signage made it easy for us seniors to navigate smoothly throughout our stay.

Improve soundproofing in the rooms for better sleep.

pleasant stay but minor inconveniences

The room was spacious with comfortable amenities. I appreciated the thoughtful extras available like toothbrushes and mini toothpaste.

Some areas could benefit from more attention to detail.

The rooftop terrace provides stunning views and a solid place to unwind after a long day. The mix of modern style with tasteful touches, especially in the lobby and restaurant area, creates a welcoming vibe that's pretty hard to beat.

The gym felt limited without heavy dumbbells, and those windows not opening at all was a real bummer for some fresh air. Breakfast could use more variety. a little more selection in terms of sausages and cheeses wouldn't hurt. On top of that, the check-in experience left a bit to be desired, with some hiccups like room service not being clearly communicated. finding the buffet for breakfast took longer than it should have, as it wasn't immediately obvious. Just some minor things that could make a solid stay even better.

Had a fantastic two-night stay in the Deluxe Double Room where I enjoyed the cozy bed and the fab walk-in shower. I also loved the sauna and hot tub for some much-needed relaxation. The only downside was that the breakfast could have had a bit more variety, but overall, it was a great experience! 😊